Dec 1, 2022 | Journal Previous Issues
© DHAKA UNIVERSITY JOURNAL OF MANAGEMENT
SPECIAL ISSUE
DOI: https://doi.org/10.57240/DUJMJUNE11
Page No: 161-189, ISSN: 2221-2523
Abstract:
Fast-paced development in information technology and related services has significantly raised social standards, particularly in terms of meeting the needs of citizens. By digitizing public service providing process or developing an electronic government system, governments are taking advantage of this inevitable technological development while also ensuring citizen’s satisfaction and long-term use by them. Efforts are being made in countries all over the world to ameliorate e-governance and provide public services through online. Despite the importance of investigating the continuous usage behavior of e-services provided by the government, user experiences and satisfaction with government provided e-services from citizens’ perspectives are still unaddressed in the current literature. Hence, this study investigates the key predictors of user experiences, citizen satisfaction, continuance usage of government provided e-services, and intention to recommend the technology by integrating two relevant theoretical models: Technology Continuance Theory (TCT) and Information system (IS) success model. Also, this research model is extended to incorporate another two relevant constructs of government provided e-services’ continuous usage: privacy risk and user experiences. For collecting data, 459 Bangladeshi citizens were surveyed who have already received government provided e-services, which helped the researchers to test the conceptual model. Collected data was interpreted by using partial least squares Structural Equation Modeling (SME).SEM has become increasingly popular in information systems research, but it has yet to be generally adopted and employed in e-government service research. In this research, it was an aim to shed some insight on the well-known issue of poor utilization of government provided e-services, particularly transactional services, among citizens. Findings of this study confirm the hypothesis that the suggested model had strong predictive ability, since it clarified 58.8% variance in citizen satisfaction and 61.68% variance in ongoing use of government provided e-services.
Keywords: E-government services, User Experiences, Citizen Satisfaction, Continuance Usage, and Bangladesh.
1 Associate Professor, Department of Human Resource Management, Jatiya Kabi Kazi Nazrul Islam University,
Trishal, Mymensingh
2 Associate Professor, Department of Public Administration and Governance Studies, Jatiya Kabi Kazi Nazrul Islam University, Trishal, Mymensingh
Dec 1, 2022 | Journal Previous Issues
© DHAKA UNIVERSITY JOURNAL OF MANAGEMENT
SPECIAL ISSUE
DOI: https://doi.org/10.57240/DUJMJUNE10
Page No: 145-160, ISSN: 2221-2523
Farha Sultana 1
Abstract
The aim of this research is to ascertain how career progression mediates the link between work and family related conflict and performance across married women employees in Bangladesh. The research includes 200 married working women who were chosen using a judgmental sample procedure. The data gathered during the study procedure was analyzed using the SPSS 24 and Amos programs. As a result of the research, it has been determined that family -work conflict has favorable and substantial effects on career development and employee performance, career development has positive effects on employee performance. In addition, it was concluded that there is a full mediation effect of career development on the effect of work-family conflict on employee performance.
Keywords: Work- family conflict, Employee Performance, Mediating effect.
1 Assistant Professor, Department of Management, Rangamati Science & Technology University.
Dec 1, 2022 | Journal Previous Issues
© DHAKA UNIVERSITY JOURNAL OF MANAGEMENT
SPECIAL ISSUE
DOI: https://doi.org/10.57240/DUJMJUNE04
Page No: 51-67, ISSN: 2221-2523
Nadia Newaz Rimi, PhD1
Abstract
In recent times both scholars and academics all over the world have shown their keen interests in examining human resource management (HRM) responsibilities toward organizational sustainability naming it sustainable HRM. However, sustainable HRM has yet to be thoroughly studied in the background of developing country context like Bangladesh. This study conducts a systematic and comprehensive review of the sustainable HRM literature to fill in this knowledge gap. A thorough analysis of existing studies on sustainable HRM would help us understanding its theoretical notion and contribution to sustainable performance of the organizations and such knowledge would help Bangladeshi organizations in taking sustainability responsibilities with the help of HRM. Hence, this paper serves three purposes: to review sustainable HRM literature that have addressed different conceptual, empirical and contextual issues; to ascertain how existing studies have focused on various key areas of sustainable HRM; and to suggest topics for potential research for local as well as international researchers. To fulfill these purposes, the paper selects 31 peer-reviewed articles from the leading academic journals from 2008 until early 2021. The current review does not include conference paper and books as scholarly sources that seems to be a limitation. This review contributes to a better knowledge of the present level of research in the sustainable HRM subject, as well as trends and future research directions for the academicians and practitioners of Bangladesh.
Keywords: Literature review, Sustainable human resource management, Organizational
sustainability.
1 Professor, Department of Management, University of Dhaka
Dec 1, 2022 | Journal Previous Issues
© DHAKA UNIVERSITY JOURNAL OF MANAGEMENT
SPECIAL ISSUE
DOI: https://doi.org/10.57240/DUJMJUNE03
Page No: 35-49, ISSN: 2221-2523
Mohammad Thoufiqul Islam, PhD1
Mohammad Abdul Jabber2
Abstract
Recycle, reuse, remanufacturing, and repair are some of the key concepts in a green or sustainable environment. These concepts are available under the theme of circular economy (CE). The socio-economic development of any country largely depends on the CE. Thus, the study attempted to discover the current implementation challenges by the Readymade Garments (RMG) firms in Bangladesh. Five large composite RMG companies were investigated to determine theirefforts and the challenges faced in establishing CE. This study conducted an FGD and KIIs to validate the findings. Lack of knowledge, technology, management support, CE establishment cost, monitoring, and fragile natural resource management systems are some of the significant challenges were identified by the study. Awareness, stakeholder participation, and conscious efforts should be incorporated along with the legislature modification, and proper implementation of the compliance monitoring need to ensured in order to reap the benefit of the circular economy.
Keywords: Circulareconomy, sustainable environment, RMG, recycle, reuse.
1 Professor, Department of Management, University of Dhaka.
2 Associate Professor, Department of Management, University of Dhaka
Dec 1, 2022 | Journal Previous Issues
© DHAKA UNIVERSITY JOURNAL OF MANAGEMENT
SPECIAL ISSUE
DOI: https://doi.org/10.57240/DUJMJUNE06
Page No: 81-93, ISSN: 2221-2523
Mohammad Rabiul Basher Rubel, PhD1
Abstract
Organizational sustainable performance is measured through the aggregate sustainable performances of its workforce. Hence, employee sustainability performance is the central to achieve organizational sustainability performance. Again, employee outcomes are to a greater extent influenced by human resource management (HRM) practices of organizations. Based on such prominent role of HRM, the current study examines the relationship between two dimensional sustainable HRM practices (competency development and employee relation) and three-dimensional employee sustainable performance (environmental, economic, and social) focusing on the perceptions of managers of private banking organizations of Bangladesh following the notion of the social exchange theory. The current research employs purposive judgmental sampling and gets responses from a sample size of 150. Questionnaire survey is used to collect data that are analyzed using partial least square-structural equation modeling (PLS-SEM). The findings indicate that sustainable HRM practices have significant impact on all three dimensions (economic, social and environmental performance) of sustainable performances. Therefore, this study recommends the organizations to use sustainable-focused HRM practices to achieve sustainable targets through enhancing employee sustainable performances. It is further recommended that future researcher can incorporate mediating and moderating variables to explain how sustainable HRM influences sustainable performances of employees.
Keywords: Sustainable human resource management, employee sustainable performance, private banking organizations, Bangladesh.
Research type: Empirical study
1 Associate Professor, Department of Management, Faculty of Business Studies, Bangladesh University of Professionals
Dec 1, 2022 | Journal Previous Issues
© DHAKA UNIVERSITY JOURNAL OF MANAGEMENT
SPECIAL ISSUE
DOI: https://doi.org/10.57240/DUJMJUNE05
Page No: 67-80, ISSN: 2221-2523
Dewan Niamul Karim, PhD1 Md. Siddikur Rahman2
Abstract
An engaged workforce is considered indispensable for providing superior customer service and gaining a competitive advantage in any service firm. Despite the fact, there is scant research on the antecedents and consequences of work engagement in the context of the service sector in Bangladesh. In particular, the role of job characteristics in shaping work engagement is still undiscovered in the country’s present literature. To fill this gap, this study aims to explore the effect of job characteristics on the work engagement of bankers in Bangladesh. Using the convenience sampling method with a structured questionnaire, the study collected 113 self- reported responses (response rate 34.77%) from the branch-level managerial employees serving in the private banks. Using SPSS, data were analyzed with both descriptive and inferential statistics. The findings of the study suggest that all the five dimensions of job characteristics (skill variety, task identity, task significance, autonomy, and feedback) have a significant positive impact on work engagement. The findings indicate that jobs that are designed with favorable characteristics will drive the job holders towards greater engagement at work. Accordingly, the study suggested implications for bank administrators.
Keywords: Job characteristics, skill variety, task identity, task significance, autonomy, feedback, work engagement.
1 Associate Professor, Department of Management Studies, Faculty of Business Studies, Jahangirnagar University
2 Assistant Professor, Department of Management Studies, Faculty of Business Studies, Comilla University, Kotbari, Cumilla.
