Management Education for Achieving Sustainable Development Goals in the Context of Bangladesh.

Robotic Process Automation


Page No: 147-158, ISBN: 978-984-35-2570-3

Farha Sultana1

1.  Introduction

Today’s businesses are undergoing a massive transition from old, outdated technology to new ones. The new ones are very rapidly forming, and businesses that are going to be successful must adapt to this shift. Robotic Process Automation (RPA) uses robotic technology to automate various repetitive tasks in business. RPA is gaining popularity due to its ability to decrease costs, streamline processes, and improve customer experiences. Another benefit of RPA software is that it may be implemented without the need for business units to learn new tools or seek information technology (IT) help, as well as without modifying the underlying IT architecture of a company. As the popularity of RPA increases, enterprises will need to integrate RPA process automation into their IT platforms. Although RPA automatics can accelerate a previously managed business process substantially, it may be unacceptable if applications or processes change.

2.  Definition of RPA in the Human Resource Department (HRD)

Businesses utilize robotic technology to automate numerous repetitive activities via RPA. The RPA-simplified HR operational procedures include employee interactions, recruitment, selection, training and development, benefits and remuneration, and general HR tasks. RPA in HRM decreases the amount of time workers spend on these activities, allowing them to focus on other important responsibilities like talent development, retention, and policy execution. As a consequence, productivity and efficiency are enhanced in the HR Department’s varied tasks. RPA employs a number of robots to do various tasks in order to be more precise and efficient. By utilizing RPA a firm can use a totally virtual workforce. RPA is defined as a relatively new technique for process automation based on software and algorithms that attempt to imitate human work and execute manual tasks by interacting with information systems via current user interfaces (Gejke, Mendling, &Ratia, 2018). Van Belkum et al. (2018) observed that most RPA is used to gather and analyze existing processing applications, modify data, trigger reactions, and engage from a commercial point 1 Assistant Professor, Department of Management, Rangamati Science and Technology University…………



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