Management Education for Achieving Sustainable Development Goals in the Context of Bangladesh.

Robotic Process Automation


Page No: 147-158, ISBN: 978-984-35-2570-3

Farhana Akter1

1.  Introduction

Today’s businesses are undergoing a massive transition from old, outdat- ed technology to new ones. The new ones are very rapidly forming, and businesses that are going to be successful must adapt to this shift. Robotic Process Automation (RPA) uses robotic technology to automate various repetitive tasks in business. RPA is gaining popularity due to its ability to decrease costs, streamline processes, and improve customer experiences. Another benefit of RPA software is that it may be implemented without the need for business units to learn new tools or seek information technology (IT) help, as well as without modifying the underlying IT architecture of a company. As the popularity of RPA increases, enterprises will need to integrate RPA process automation into their IT platforms. Although RPA automatics can accelerate a previously managed business process substan- tially, it may be unacceptable if applications or processes change.

2.  Definition of RPA in the Human Resource Department (HRD)

Businesses utilize robotic technology to automate numerous repetitive ac- tivities via RPA. The RPA-simplified HR operational procedures include employee interactions, recruitment, selection, training and development, benefits and remuneration and………….


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