Effect of Training on Employee Performance: A Quantitative Study on Employees within the Human Resource Department

June 2022
DOI:
ISSN: 2221-2523

Razib Hossain1

 

ABSTRACT

This study aims to explore the relationship between employee training and employee performance in organizations. It uses a theoretical framework of competencies—knowledge, skills, and attitudes—to present the relationship between training and employee performance. Training provides three learning outcomes, i.e., knowledge, skills, and attitudes (KSAs). These learning outcomes develop competency among employees to improve problem-solving capacity, productivity, timeliness to perform the assigned job, creativity, quality, and fulfillment of customer demand, which are the indicators used to measure employee performance. This study has been conducted based on primary data collected through a questionnaire survey from a sample of one hundred and seventeen employees working in the human resource (HR) departments of some selected private organizations in Bangladesh. Respondents have been selected through the convenience sampling method. Statistical tools, such as SPSS and MS Excel, are used to make correlation and regression analysis. Blanchard et al.’s (2014) KSA theoretical approach has been used to analyze empirical findings. This study has revealed that there is a moderate positive influence of training programs on employee performance. The empirical and practical significance of the study focuses on the importance of effective training to improve employee performance in organizations. However, organizations must use an effective evaluation system to ensure the effectiveness of training programs.

 

Keywords: Training, Competency, and Performance.

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