Association between Electronic Human Resource Management Usage and Organizational Citizenship Behavior




Page No: 13-33, ISSN: 2221-2523

Mohammad Shariful Islam1

Md. Ali Akkas2



Technology is the master key for the growth and development of an organization. It fuels employees to become highly effective in their roles and shapes a sustainable organization. Organizational citizenship behavior (OCB) is a highly regulated employee role behavior. While a few previous research claimed the association between traditional human resources management practices but the present research attempts to investigate the relationship between electronic human resources management (e-HRM) usage and OCB. To fulfill the research interest, the primary data were collected through a structured questionnaire and non-probabilistic judgmental sampling techniques were applied to determine the sample size. There were 22 pharmaceuticals and 120 targeted respondents. The structural equation model approach was used to determine the extent of the relationship. The study revealed that there is a significant positive relationship between e-HRM like e-training, e-performance appraisal with OCB, and a negligible relationship with e-selection. The finding of the study will be a strong tool for managers and leaders. . In the end, the future directions and implications are articulated.


Keywords: e-HRM, Organization Citizenship Behavior, Pharmaceuticals, Bangladesh

1 Assistant Professor, Bangladesh Army International University of Science and Technology, Cumilla

2 Professor, Department of Management, University of Dhaka


Related Posts

Human Resources Attrition: A Case Study on X-BPO

Dhaka University Journal of Management Vol. 15 , No. 1 & 2, January 2023 - December 2023 Human Resources Attrition: A Case Study on X-BPO Mohammad Anisur Rahman1 Raihanul Islam2 View Full Articles Received on 15th Sep 2023,...