An Analysis of Employee Satisfaction in Physical Work Setup and Work-From-Home (WFH) in the Context of Bangladesh


Volume 14, No. 1, December 2022


Page No: 71-87, ISSN: 2221-2523


Sutapa Bhattacharjee, PhD1


Abstract: The COVID-19 pandemic was a black swan for the whole world. It was a phenomenon that profoundly altered the workplace context and employee work setup. Even though a number of developed nations have started taking advantage of the benefits of working from home since the last decade, Bangladesh was not one of those. This article tried to find out if there is any relationship between the work setup (i.e., working from home versus a physical work setup) and employee satisfaction by developing two hypotheses. The article went through an extensive literature review for secondary information. Primary data, on the other hand, were gathered from a total of 125 respondents from various industries. Judgmental and snowball sampling were used in the context of questionnaire circulation. The questionnaire had twenty-five questions in relation to employee learning, compensation, total hours of work, rewards and benefits, interpersonal relationships with coworkers, overall work-life balance, etc. A paired t-test was carried out to identify which hypothesis could be accepted. This research article identified that because of long working hours, impact on rewards and benefits, detachment from coworkers, poor work-life balance, and other factors, employees do not feel satisfied with a work-from-home setup. The analysis revealed that employee satisfaction could be largely influenced by work setup, and in the context of Bangladesh, physical work setup and factors related to it led to higher employee satisfaction.


Keywords: COVID-19, physical work setup, work from home,-.

1) Professor, Institute of Business Administration (IBA), University of Dhaka



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